Reference

Privacy Policy — How We Handle Your Information

We collect what we need to run your account, verify payments through bKash, Nagad and Rocket, and keep the platform secure. This policy explains what data we collect, how we use it, and the choices you have.

Account dataPayment verificationDevice access logsContact rightsDeletion requests
Betiji Privacy Policy — How We Handle Your Information
DATA PRACTICES

How We Protect Your Information

We use encryption for login sessions and payment data. Access to personal records is limited to account and support staff who need it to verify identity or resolve issues. This section covers our approach to cookies, data retention, account security and how to exercise your rights.

Secure Storage Account data and payment history are stored on secure servers. We encrypt sensitive fields like mobile wallet details and use access controls so only authorized staff can view personal records during verification.
Cookie Use We set cookies to keep you logged in and remember language or layout preferences. Third-party cookies may track site visits for analytics. You can block or delete cookies in your browser settings.
Data Retention Transaction logs and game history are kept for account reconciliation and dispute resolution. Inactive accounts may be archived after extended periods. You can request deletion of non-essential data anytime through support channels.
Your Rights You can request a copy of the data we hold, ask us to correct inaccurate information, or delete your account entirely. Contact support with your registered mobile number to verify identity and start the request process.
POLICY QUESTIONS

Contact Us About Privacy

If you have questions about this policy, want to request your data, or ask us to delete your account information, reach out through any of these channels. We respond to data requests within a reasonable timeframe depending on request complexity.

Live Chat Open the chat icon in the bottom corner of any page. Privacy requests go to our account team who handle data inquiries and can confirm what information we hold about you.
Email Support Send privacy or data-deletion requests to our support email. Include your registered mobile number or account username so we can verify your identity before processing the request.
Account Settings Log in and visit account settings to update contact preferences, turn off marketing messages, or review what personal information is stored in your profile and payment records.

Common Privacy Questions

We collect your mobile number, email, date of birth and payment method details for bKash, Nagad or Rocket verification. Device type and IP address are logged for security and fraud detection purposes.

We do not sell your data. Payment processors see transaction details needed to clear deposits and withdrawals. Game providers may see anonymized play data for platform analytics, but not your personal identity.

Log into account settings and turn off marketing consent. You can also click the unsubscribe link in any promotional email. Live chat and transactional messages about your account will still come through.

Yes. Contact support with your registered mobile number and request account deletion. We will remove personal details and close the account. Transaction records may be retained for compliance and dispute resolution as required by regional practice.

We use session cookies to keep you logged in and preference cookies for language and layout. Analytics cookies track site visits. You can block or delete cookies in your browser settings, but some features may not work properly.

Contact support via live chat or email with your registered mobile number. We will verify your identity and send a copy of your account information, payment history and activity logs within a reasonable timeframe.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.